Greenlightvapes offer limited free warranty,if you wish to make a claim under this warranty, please to register your product first,then contact us to firstname.lastname@example.org ,we will give you a solution after we confirm you condition.
In this email you will be required to provide:
Full name and description of product
Pictures/video showing your problem or the affected part
Where you purchased this product
All accessories are not under G9 warranty policy,include: glass attachment,battery,nails,carb cap etc or any third party manuals, unless brand new and unused. If there is a situation with another product we deal with it on a case-by-case basis through email.